Justice shouldn't depend on your wallet
If you can't afford a lawyer, or you feel the system has treated you unfairly, you are not alone. We help you understand your situation in plain language — fairly priced, with concessions when you genuinely can't pay.
Understand your situation
Answer a few simple questions about your problem — work, housing, benefits, discrimination, debt or public bodies — and get clear, general information about your rights and your next steps.
Ready-made letters & your records
Copy-and-send letters: get your records from a school, council or employer (SAR), make a formal complaint, raise a grievance. Each with a plain explanation of what it does.
Hope Corner
A friendly AI companion to talk things through. It can help you organise your thoughts and understand the basics — but remember, AI can be wrong, and this is just a casual conversation, not legal advice.
Other free help
A directory of trusted UK organisations that give free advice: Citizens Advice, ACAS, Shelter, law centres, pro bono lawyers and more — alongside what we offer here.
Fair access, not a luxury price tag
HelpNeeded is being built as a Community Interest Company — a public-benefit organisation that must earn enough to survive, but is legally bound to put people before profit. We publish clear standard fees. If your situation means you genuinely cannot pay, you can receive a concession — in some cases up to 100%. Nobody should give up on understanding their rights because of money.
How access & fees work →We are honest with you: this website gives general information, not legal advice. We are not a law firm and we are not regulated to give legal advice. What we can do is help you understand the landscape and connect you with people who can genuinely help — at fair, transparent prices, with concessions when you need them.
Why we exist
Too many people in the UK give up on their rights because legal help costs too much, or because the system has already let them down. We are building a Community Interest Company: sustainable enough to keep going, affordable enough to stay open to everyone — including those who pay nothing when they truly cannot.